PRIVACY AND USER DATA PROTECTION

This Privacy and Cookies Policy establishes the terms and conditions under which VIENTO CLOTHING S.L. with VAT number ESB67129767 (hereinafter “VIENTO CLOTHING”), with registered address at Carrer Major 74, Local 2, 08860, Castelldefels, Spain, a company that currently operates the sales of the VIENTO CLOTHING commercial brand,  processes the personal data that you provide Us with when using the website www.shopurbanwears.com (hereinafter, “the Website”).

When using the Website, each time you provide Us with or it is necessary for Us to access any kind of information which, due to their characteristics, allow us to identify you, such as your name, surname, email address, billing or shipping address, telephone number, type of device or credit or debit card number, etc. (hereinafter, "Personal Data”), whether for purposes of browsing, purchasing our products or using our services or functionalities, you will be subject to this Privacy and Cookies Policy, Use and Purchase Conditions and other documents cited therein (jointly "the Terms and Conditions") which are applicable at all times and should be reviewed to ensure you agree with them.

1. COLLECTION OF PERSONAL DATA AND PROCESSING PURPOSES

Please bear in mind that before using any of our services or functionalities, you must read this Privacy and Cookies Policy as well as the Terms and Conditions in the specific section regarding the service or functionality. In their section you can see if there are any specific conditions for use, or if they require specific processing of your Personal Data.

Not providing certain compulsory information may mean that it will not be possible to manage your registration as a user or to use certain functionalities or services available through the Website.

The user (you) hereby guarantees that the Personal Data provided is true and exact, and agrees to report any change or modification thereto. If you provide us with the Personal Data of third parties, you shall be responsible for having informed them and obtained their consent for these details to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Website, to Data Controllers or to any third party through the communication of erroneous, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the user.

The Data Controllers, shall use Personal Data for the following purposes:

1.1 To manage your registration as a user of the Website. The Personal Data you provide us with shall be used to identify you as a Website user, and to give you access to its different functionalities, products and services that are available to you as a registered user.

1.2 The development, compliance and undertaking of the purchase contract for the products you have acquired or any other contract with Us through the Website.

1.3 Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.

1.4 Attend and manage your requests made using the available customer service channels in relation to the Website, as well as monitoring the quality of our service.

2. NEWSLETTER SUBSCRIPTION

If you authorize your subscription to the VIENTO CLOTHING Newsletter, We will provide you with information regarding our products and services, through different means as, among others, by email, any other equivalent electronic means of communication (such as SMS, etc.).

Subscription to the VIENTO CLOTHING Newsletter may entail using Personal Data to make personalized advertising related to our products and services available to you via email, SMS or any other of our own electronic media or those of third parties.

With the aim of improving the service we provide you with, we hereby inform you that Personal Data related to your purchases at online, tastes and preferences, may be used for the purpose of analysis, generating user profiles, marketing studies, quality surveys and improving our client interaction.

If you are a registered user, you can change your preferences related to the sending of these commercial communications through the My Account section.

You can also unsubscribe through the Website My Personal information section at any time, or by following the information we provide in each communication.

3. DATA PROTECTION RIGHTS

The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition by sending an email to: [email protected], indicating the reason for your request.

If you decide to exercise these rights, and if part of the personal data you provided was your email address, we would ask you to please specify this circumstance in your written request, indicating the email address from which you wish to exercise your right rights of access, rectification, cancellation and opposition.

If you have given us your consent to process your data for any purpose, you also have the right to withdraw such consent at any time; you have the following rights: 

• To request access to your personal data that we hold. We remind you that you can do this through My Account
• To request that we rectify the personal data that we hold. Please bear in mind that you may also access My account to change or update your personal data. In any case, please take into account that, on actively making your personal data available to us through any procedure, you guarantee that they are true and accurate, and you undertake to notify to us any change or modification of your data. You will be liable for any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party by reporting erroneous, inaccurate or incomplete information in the registration forms. Please remember that, as a general rule, you must provide us only with your own data, not with those of third parties, other than to the extent otherwise permitted in this Privacy and Cookies Policy.
• To request that we erase your personal data to the extent that they are no longer necessary for the purpose for which we need to keep processing them, as we have explained above, or when we are no longer legally permitted to process them.
• To request that we cancel or limit the processing of your personal data, which entails that in certain cases you can request us to temporally suspend the processing of the data or that we keep them longer than necessary.
• To delete the account you must go to My account and apply the 'Right to be forgotten' and follow the steps indicated.

Should you not wish us to send information to third parties to show you ads, you can do it through several means such as changing your preferences on your device changing your preferences on your device, browser and/or cookies settings, reviewing the privacy policies and settings of the social media sites on which you have profiles.

4. OTHER NECESSARY USES OF YOUR PERSONAL DATA

To fulfill the purposes indicated in this Privacy Policy, It may also be necessary to transfer your Personal Data to third parties who provide us with support services, such as financial bodies, entities that fight against fraud, providers of technological, logistical, transport and delivery services, customer services and/or services that analyse the transactions made on the Platform with the aim of offering users sufficient guarantees in commercial operations, etc.

By providing us with your Personal Data on the Website, you are authorizing us to process and share your information with said collaborators. Your authorisation includes those cases where, for purposes of service efficiency, the providers may be located in the United States of America or other countries or territories situated outside of the European Economic Area, which do not provide the same level of data protection as that of your country, or, as the case may be, as that of the European Union.

ABOUT COOKIES

A cookie is a file that is downloaded to the user's computer / Smartphone / Tablet when accessing certain web pages to store and retrieve information about the navigation that is carried out from said computer.

Technically, cookies are pieces of arbitrary data defined by the web server and sent to the browser. The browser returns them to the server without modification, thus reflecting a state (memory of previous events) in HTTP transactions, which would otherwise be independent of that state. Without the cookies, each request of a web page or a component of a web page would be an isolated event, without any relation with the rest of requests of other pages of the same site. But by returning a cookie to the web server, the browser provides the server with a means to relate the request of the current page with requests from previous pages. In addition to being defined by a web server, cookies can also be defined by a script in a language such as JavaScript, if it is supported and enabled in the web browser.

Cookies specifications suggest that browsers must support a minimum number of cookies or a minimum amount of memory to store them. In particular, it is expected that a browser will be able to store at least 300 cookies of 4 kilobytes each and at least 20 cookies per server or domain.

The server that sets the cookie can specify a deletion date, in which case the cookie will be deleted on that date. A shopping site might want to help potential customers by remembering the things that were in their shopping cart, even if they close the browser without making the purchase and come back later, to avoid having to look for the products again. In that case, the server would create a cookie with a deletion date according to the desire of the website designer. If a deletion date is not defined, the cookie is deleted when the user closes his browser. Therefore, defining a deletion date is a way to make the cookie survive between sessions. For this reason, cookies with a deletion date are called persistent. To learn more about cookies, we suggest you access the following link: https://en.wikipedia.org/wiki/Cookie_(informatics)

Cookies used by the website

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: shopurbanwears.com

Cookie declaration last updated on 24/05/2018

Necessary (4)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

1. Identification and configuration of the user
They are used to identify and authenticate the user. They also contain technical data of the user session, such as connection waiting time, session identifier, language, currency, products, size, etc.
2. Identification of the session
They identify the https session of the user. They are common in all web applications to identify requests from a user in a session.
3. Navigation status
They allow to identify in which state of navigation the user is (start of the session, first page, first access, state of a scroll, state of a vote, etc.).
4. Shopping cart
They store information about the purchase mini-note, as well as the user identification data associated with that basket.

Preferences (2)

Preference cookies allow the website to remember information that changes the way the page behaves or the aspect it has, such as your preferred language or the region in which you are located.

1. userlang
They store information about the purchase mini-note, as well as the user identification data associated with that basket.
2. ___kbgdcc
Remember if the user has accepted the cookies policy.

Statistics (3)

The statistical cookies help the owners of web pages to understand how visitors interact with web pages by gathering and providing information anonymously.

1. Origin (WC_GASource)
They are used to identify and authenticate the user. They also contain technical data of the user session, such as connection waiting time, session identifier, language, currency, products, size, etc.
2. _ga
They allow you to track the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for further analysis are: number of times a user visits the web, dates of the user's first and last visits, duration of visits, from which page the user accessed the web, which search engine used the user to reach the web or click on link, from where the user accessed the site, etc. The information generated by the "cookie" about your use of the website will be directly transmitted and filed by Google Inc (company with headquarters in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest you consult the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage , to obtain more information about the cookies used and how to disable them (taking into consideration that we are not responsible for the content or the veracity of the websites of third parties).
3. _gid
They allow you to track the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for further analysis are: number of times a user visits the web, dates of the user's first and last visits, duration of visits, from which page the user accessed the web, which search engine used the user to reach the web or click on link, from where the user accessed the site, etc. The information generated by the "cookie" about your use of the website will be directly transmitted and filed by Google Inc (company with headquarters in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest you consult the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage , to obtain more information about the cookies used and how to disable them (taking into consideration that we are not responsible for the content or the veracity of the websites of third parties).

Marketing (4)

Marketing cookies are used to track visitors on web pages. The intention is to show relevant and attractive ads for the individual user, and therefore, more valuable for publishers and third-party advertisers.

1. popupdisplay1
Determines if it is the first time the user accesses the website to show advertising and discounts
2. fb_pixel
Allows you to track the pages visited by the user, products added to the basket and finished purchases
3. collect
It allows to uniquely identify the device (PC, telephone, etc.) from which purchases are made on this website for further analysis, in order to be able to offer our customers sufficient guarantees in purchasing operations. The information contained in this cookie is collected by an external company to perform such analyzes.
4. PREF
Register a unique ID that Google uses to keep statistics on how the visitor uses YouTube videos on different websites.

Deactivation of cookies

The information obtained through these cookies, referred to the user's equipment, may be combined with your personal data only if you are registered on this website. The user may - at any time - choose which cookies he wants to work on this website through, being able to deactivate Cookies: the configuration of the browser; for example:

CHROME, from http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
EXPLORER, from http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
FIREFOX, from https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias Enable and disable cookies that websites use to track your preferences
SAFARI, from https://support.apple.com/kb/ph21411?locale=en_US the specific opt-out systems regarding the cookie in question (these systems can lead to the installation of a cookie on your computer) rejection "so that your choice to deactivate works; or other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation (for example, Ghostery: https://www.ghostery.com/about-ghostery/privacy- statements, https://www.ghostery.com/faqs).
 
Changes in the Cookies Policy

We may update the Cookies Policy of our Website, so we recommend you review this policy each time you access our Website in order to be adequately informed about how and why we use cookies.